Privacy Policy

Last Updated: April 26, 2026

1. Introduction

Brand Anna 360 ("we," "us," or "our") operates the website brandanna360.site (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, use our services, or communicate with us. We are committed to protecting your privacy and handling your personal data responsibly and in compliance with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDPA).

By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Website.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

• Fill out contact forms or consultation request forms on our Website, including your name, email address, phone number, company name, and project details
• Subscribe to our newsletter or marketing communications
• Engage with us through email, phone, or in-person meetings
• Enter into a service agreement or contract with us
• Provide feedback, testimonials, or reviews about our services

2.2 Information Collected Automatically

When you visit our Website, we may automatically collect certain technical information, including:

• IP address (anonymized where possible)
• Browser type and version
• Operating system
• Referring website URLs
• Pages visited on our Website and time spent on each page
• Date and time of your visit
• Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you have requested
• To communicate with you about our services, including sending proposals, reports, and project updates
• To send marketing communications (only with your explicit consent, and you may opt out at any time)
• To improve our Website, services, and user experience
• To analyze Website traffic and usage patterns
• To comply with legal obligations and protect our legal rights
• To prevent fraud and ensure the security of our Website

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website and delivering our services (e.g., hosting providers, analytics services, email service providers). These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, safety, or the rights of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information online.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Contact form submissions are typically retained for up to 24 months. Client project data is retained for the duration of the engagement plus an additional 36 months for reference and legal compliance purposes.

8. Your Rights

Under applicable Indian data protection laws, you have the following rights regarding your personal data:

• Right to Access: You may request a copy of the personal data we hold about you
• Right to Correction: You may request that we correct any inaccurate or incomplete personal data
• Right to Erasure: You may request that we delete your personal data, subject to certain legal exceptions
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time
• Right to Grievance Redressal: You may raise a complaint with us or with the relevant data protection authority

To exercise any of these rights, please contact us using the details provided in Section 12 below.

9. Children's Privacy

Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child, we will take immediate steps to delete that information.

10. Third-Party Links

Our Website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

12. Grievance Officer & Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact our Grievance Officer:

• Grievance Officer: Brand Anna 360 Privacy Team
• Email: info@brandanna360.site
• Phone: +91 755 586 0716
• Address: 2E/8, Third Floor, Jhandewalan Extension, Jhandewalan, New Delhi, Delhi 110055, India

We will endeavor to respond to all legitimate requests within 30 days. In certain circumstances, we may need additional time, in which case we will notify you.